ZWILLING J.A HENCKELS Four Star 7" Hollow Edge Rocking Santoku Knife

SHIPPING INFORMATION

Standard delivery purchases can take up to 2-3 days processing time before they are shipped using UPS Delivery, or the US Postal Service to all 50 United States, Mexico and Canadian addresses which in most cases depart within 2-5 business days after processing has cleared. Arrival times depend on your location. Other Countries, please contact us for inquiry.

We do not ship to PO Box Addresses.

Delivery Charges are calculated using "On-Demand Shipping Rates" based on weight / zone plus handling.

United States:  Items shipped using UPS Ground Service, or the regular US Postal Service arrive within 1-7 business days from shipment of your order.

Canada and Mexico:  Items shipped using UPS Standard to Canada and Mexico arrive within 7-12 business days from shipment of your order.

Import tax, duty and brokerage fees are assessed by Canadian Customs and charged to customer at time of delivery.

NEXT DAY DELIVERY AND EXPEDITED SHIPPING

Delivery Charges are calculated using "On-Demand Shipping Rates" based on weight / zone plus handling.

Orders must be received by 2:00pm EST - Monday through Friday for Next Day shipping, or when an alternative expedited shipping method is selected to ensure the delivery can be made within the time frame of the expedited shipping method chosen.

Saturday / Sunday and holiday delivery is not available on rush deliveries. Rush delivery is not available on all catalog items.

RETURN POLICY

With a few exceptions, all regularly stocked products can be returned within 30 days of receipt as long as the product is in new and unused condition, undamaged, and in its original packaging with all original tags and labels attached.

Exceptions: We are unable to accept returns for the following items: Special Order Products, Books, Perishable Items, Equipment, and Final Sale items.

For defective or damaged products, please contact us at info@pastrychefsboutique.com or 732-872-7879 to arrange a refund or exchange.

Restocking Fees: A restocking fee may be deducted from your return credit to cover the cost of processing the items back into stock. This fee is 15% of the item(s) cost.

For more details on our Return Policy and to find out how to start the Return Process, please see https://www.pastrychefsboutique.com/content/Sales-and-Returns-Terms